KES uses a communication service called ‘School Gateway’. The service allows the school to share information with 'Priority 1' parents and students online and via a smartphone app. It also allows 'Priority 1' parents to make online payments with a debit or credit card at any time 24-7, via the same smartphone app or on the School Gateway website.
'Priority 1' parents are able to view school meal balances, and top them up, as well as give online consent, where required, for their child to take part in school trips and other activities. Notification of new items for payment are received by App message, text or email.
'Priority 1' parents are also able to view their child’s attendance and two week rolling timetable, behaviour and achievements points, advise the school of reasons for their child’s absence via App message and view and notify the school of updates to their child’s contact details and medical conditions.
Students are able to view their timetable, attendance and personal details and their behaviour and achievement points.
It saves the school money if parents use the App as it allows the school to send free in App messages which will be useful in the event of school closures, reminders and emergencies.
To use School Gateway, the school needs to have an up to date email address and mobile number for the 'Priority 1' parent. If the school does not already have this information then please send an email to firstname.lastname@example.org with the email address and mobile number to be used.
To create a School Gateway account, either:
- Download the app: If you have a smartphone or tablet, please download School Gateway from your app store (Android and iPhone). The app shows the same information as the website PLUS you can message the school for FREE. When installing the app, please ensure you say yes to allow push notifications, otherwise you will not receive any of the messages.
- Visit the School Gateway website and click on ‘New User’.
For more information on how to use the service, please download the guide below or view the video.
If parents do not wish to use the School Gateway service, as long as they have provided us with an up to date email address and mobile number, they will still be able to receive non-personalised letters and school reports by email and texts from us.
A list of Frequently Asked Questions is available in the downloads below, but should you need any further information then please do not hesitate to contact Mrs Burrows on 01702 545771, extension 3256.